Ozwin Casino is committed to protecting the privacy and personal information of its users. This Privacy Policy explains how Ozwin Casino collects, uses, stores, and safeguards personal data when users create an account, access services, or interact with the platform. All data processing activities are conducted in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth), and, where relevant, international data protection standards such as the General Data Protection Regulation (GDPR).
By using Ozwin Casino services, users acknowledge that their personal information will be processed as described in this Privacy Policy. Ozwin Casino applies data minimisation and confidentiality principles to ensure that personal data is handled lawfully, fairly, and transparently.
Ozwin Casino collects both personal and non-personal information to provide and maintain its services. Personal information is collected when users register an account, complete verification procedures, make deposits or withdrawals, or contact customer support. This information may include full name, date of birth, residential address, email address, telephone number, and payment-related details required for transaction processing.
To comply with identity verification and regulatory obligations, Ozwin Casino may also collect copies of identification documents, such as government-issued photo ID and proof of address. These documents are used exclusively for verification and fraud prevention purposes.
Non-personal information is collected automatically when users interact with the platform. This may include IP address, browser type, device information, operating system, screen resolution, and usage data related to account activity. Such information does not directly identify users but helps maintain platform security and performance.
Ozwin Casino uses collected information to operate, manage, and improve its services. Personal data is primarily used to create and administer user accounts, process deposits and withdrawals, verify identities, and provide customer support. Information related to transactions is used to ensure accurate payment processing and to meet financial and legal obligations.
Non-personal and technical data is used to monitor platform performance, detect irregular activity, and enhance security measures. Usage data also assists in identifying technical issues and improving service reliability.
Where applicable, Ozwin Casino may use contact details to send service-related communications, such as account notifications, security alerts, or updates related to changes in policies. Marketing communications are only sent where permitted by law and can be managed through account settings.
Ozwin Casino uses cookies and similar tracking technologies to ensure the proper functioning of the website and to enhance user experience. Cookies are small data files stored on a user’s device that allow the platform to recognise returning users, maintain login sessions, and remember selected preferences.
Some cookies are essential for core functionality, such as secure login and navigation. Other cookies may be used to analyse site usage, measure performance, and identify technical issues. These cookies do not collect sensitive personal information and are used in aggregated form.
Users can manage or disable cookies through their browser settings. Please note that restricting certain cookies may affect the availability or functionality of some features on the Ozwin Casino platform.
Ozwin Casino implements technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or loss. All data transmissions are protected using SSL encryption, and sensitive information is stored in secure environments with restricted access.
Access to personal data is limited to authorised personnel who require the information to perform their duties. Internal procedures are in place to monitor access, manage data securely, and respond to potential security incidents.
Ozwin Casino retains personal information only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal and regulatory requirements. Once data is no longer required, it is securely deleted or anonymised.
Users of Ozwin Casino have rights regarding their personal data in accordance with applicable privacy laws. These rights include the ability to request access to personal information held by Ozwin Casino and to request corrections if the information is inaccurate or incomplete.
Users may also request the deletion of their personal data where retention is no longer required for legal, regulatory, or operational purposes. Requests related to data access, correction, or deletion can be submitted through the account interface or by contacting customer support.
Where applicable, users may have the right to restrict or object to certain data processing activities and to withdraw previously given consent. Ozwin Casino will respond to all valid requests within the timeframes required by law.
Ozwin Casino may update this Privacy Policy from time to time to reflect changes in legal requirements, data processing practices, or operational procedures. Any updates will be published on this page and take effect upon publication.
Users are encouraged to review this Privacy Policy periodically to remain informed about how personal data is handled. Continued use of Ozwin Casino services after updates are published constitutes acknowledgment of the revised policy.